Warranty:
We’ll replace your jewelry if you ever experience defects in quality, receive an incorrect design, or notice any tarnishing or color fading — no matter how long it’s been.
You can also add an extended lifetime warranty, which covers any breakage, even if it was accidental.
Shipping:
All orders are processed within 1–2 business days. Once shipped, average delivery time is 6–13 business days.
For personalized items (such as initials or symbols), please allow a few extra days for crafting.
Once your order ships, you’ll receive a confirmation email with tracking information.
Returns:
We offer a 60-day money-back guarantee on all items. You have 60 days after receiving your order to request a return for any reason.
We’ll issue a full refund once we receive the item back in its original condition — no hassle, no questions asked.
To qualify for a return:
- Items must be returned within 60 days of receipt.
- Items must be unworn and unwashed.
- We’ll cover return shipping costs if the items are in original condition.
Refunds are issued to your original payment method.
Changes After Ordering:
If you entered the wrong address or made a mistake during customization, contact us immediately.
We can update your order as long as it hasn’t been shipped yet.